To request a quote, please tell us as much as possible about your project below. If you do not hear back from us within two business days, please contact us via email HERE We make every effort to turn quotes around in the same business day. Thank you!
Terms and Conditions
Deposits and Payment
When you hand your files off to us, a 50% deposit will be due to begin work. When the completed project is delivered, the remaining 50% of your total, plus any applicable taxes (8.875% for NY residents) will be due.
As the designer, it is your responsibility to ensure that the design you are providing to us is your own and does not resemble other products or designs that are available through other letterpress or design studios. You shall indemnify Hollow Brooklyn against all claims and expenses, including attorney fees, due to any actions taken against you for copyright infringements. When you sign this contract, you are certifying that the designs you are providing us with are your own original concepts.
We offer digital proofs only. A PDF will be emailed to you within 72 hours of receipt of your files and order form. All monitors are calibrated differently, so be sure to look at an actual Pantone swatch when choosing your spot colors, rather than choosing on screen. We cannot match colors to what is seen on a monitor.
Hollow Brooklyn will not be held responsible for any errors in text, dates, spelling, etc. Once you have sent your files to us, you are assuming full responsibility and understand that any changes that may need to be made will be at your own expense. An estimate for changes will be provided and you will be asked to sign off on that estimate.
Press Date, Final Payment and Shipping
When we receive your final files, completed order form and deposit, we will schedule your press date. Please allow 10-15 business days for delivery from this date. Holidays, weekends and transit time are not included in the schedule. Rush orders are available at an additional charge. Please let us know if you have a quick deadline or special needs. Your job may require extra time due to circumstances out of our control, such as extra finishing services or file issues, in which case we will notify you if we cannot meet the normal turnaround time. Turnaround times are not guaranteed, they are simply an estimate of when your project will be completed. We will not credit clients for jobs that run over schedule due to uncontrollable circumstances. Final payment is due upon delivery of your project. We accept Visa, Mastercard and checks. Please note that if you plan to pay by check, we will not ship your project until your check arrives in the mail and has cleared. Checks returned for insufficient funds will be charged a $30.00 bank fee plus a $20.00 processing charge.
If for any reason you should need to cancel your order once you have handed off your final artwork, we will assess the materials that have been ordered and you will be charged in full for any materials that can not be returned, plus shipping and handling costs. If we have begun printing your job, you will be expected to pay your balance in full.
Returns, Reprints and Liabilities
Claims for damages, defects or shortages must be submitted in writing within 10 business days after the delivery of your project. In the event of a reprint, the original order must be returned in its entirety. Our liability shall be limited to the sales price of any defective goods, we will not be liable for any consequential damages such as profit loss.
User/Registration Terms + Conditions
About Using This Website
By using this website you are accepting all the terms of this disclaimer notice. If you do not agree with anything in this notice you should not use this website.
Warranties and Liability
While every effort is made to ensure that the content of this website is accurate, the website is provided "as is" and Hollow Brooklyn , LLC (Hollow Brooklyn) makes no representations or warranties in relation to the accuracy or completeness of the information found on it. While the content of this site is provided in good faith, we do not warrant that the information will be kept up to date, or that this site will always be available for use.
We do not warrant that the servers that make this website available will be error, virus or bug free and you accept that it is your responsibility to make adequate provision for protection against such threats. We recommend scanning any files before downloading.
In no event will Hollow Brooklyn be liable for any incidental, indirect, consequential or special damages of any kind, or any damages whatsoever, including, without limitation, those resulting from loss of profit, loss of contracts, goodwill, data, information, income, anticipated savings or business relationships, whether or not advised of the possibility of such damage, arising out of or in connection with the use of this website or any linked websites.
License to Use This Website
By using this website you agree to the limitations of liability stated above and accept them as reasonable. Do not use this website if you do not agree that they are reasonable.
If any of the points in this disclaimer notice are found to be unenforceable under applicable law, that will have no bearing on the enforceability of the rest of the disclaimer notice.
Material on this website, including text and images, is protected by copyright law and is copyright to Hollow Brooklyn unless credited otherwise. It may not be copied, reproduced, republished, downloaded, posted, broadcast or transmitted in any way except for your own personal, non-commercial use.
Prior written consent of the copyright holder must be obtained for any other use of material. Copyright of all images on this site remains with the artist or copyright owner at all times.
No part of this site may be distributed or copied for any commercial purpose or financial gain.
All intellectual property rights in relation to this website are reserved and owned by Hollow Brooklyn.
Links to Other Websites and Products
Links to other websites are provided for the convenience of users. We are unable to provide any warranty regarding the accuracy or completeness of the content of such sites, or the reliability, quality or effectiveness of any products provided through external websites. A link to an external site does not imply an endorsement of the views, information or products provided or held by such websites.
We reserve the right to revise and amend this disclaimer notice from time to time and any revised version will be deemed to be applicable from the first date of publication on this website.